Refund and Return Policy

Thank you for choosing ZUTOMO. We’re dedicated to delivering high-quality digital products including online courses and eBooks. Please review our Refund and Return Policy carefully before making a purchase on zutomo.com.

1. Digital Products Covered

This policy applies to all digital products offered through ZUTOMO, such as:

• Online Courses
• eBooks
• Digital Bundles or Packages

2. Refund Eligibility

Due to the nature of digital products, all sales are final. However, we may issue refunds under the following circumstances:

• Technical Issues: If you are unable to access purchased content due to a system error on our end and we are unable to resolve it.
• Duplicate Purchase: If you accidentally purchase the same item more than once.
• Incorrect Product Delivery: If you receive a product different from what was ordered.

Refund requests must be made within 7 days of the original purchase.

3. Non-Refundable Situations

Refunds will not be issued in the following cases:

• Change of mind or personal circumstance
• Failure to use or complete a course or eBook
• Incompatibility with your device or software (unless clearly specified)
• Products that have been downloaded, accessed, or used extensively

4. How to Request a Refund

To request a refund, email us at info@zutomo.com with the following details:

• Full Name
• Order Number
• Date of Purchase
• Product Purchased
• Reason for Refund Request
• Any supporting documentation (screenshots, error messages, etc.)

Our team will review your request and respond within 3–5 business days.

5. Course Access and Refunds

If a refund is approved for an online course, access to that course will be revoked immediately.

6. Policy Updates

We reserve the right to modify or update this policy at any time. Changes will be posted on this page with the revised effective date.

7. Contact Us

If you have questions or need assistance, please contact us:

Email: info@zutomo.com
Website: https://zutomo.com